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Saturday, February 1, 2014

The American Greetings email birthday card company tech support is horrible

The American Greetings email birthday card company tech support is horrible. I called three times on 1/31/14 at 800 711-4474 and none of the persons could answer simple questions. Every time we went to send an birthday card we received a response
"Our Apologies
We're fixing a small problem with the web page you're trying
to reach and should have it fixed shortly."
   The tech support promised a call or email back and they lied. NO RESPONSE BACK. The one tech person admitted they were having problems with Mac Safari for months. They apparently don’t fix problems and don’t care about their customers.

The tech problems continued on 2/1/14. Americangreetings charges money and does not deliver the services they advertise. They should refund the money they charge to customers. I would not recommend this company. We called a 4th time at 800) 711-4474 and the voicemail indicates office closed. What is a better company to use other than American Greetings to send emailed Birthday greetings to clients?

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